Ref: 44928
People Operations Specialist – Financial Services
Location: London
Sector: Financial Services
Contract: Permanent
We are working with a well?established financial services organisation to recruit a People Operations Specialist to support core HR operations across payroll, benefits, employee lifecycle management and regulatory processes.
This role would suit an experienced HR operations professional, or a payroll professional looking to move into broader people operations, who is comfortable working in a regulated environment and enjoys owning detailed, process?driven responsibilities while partnering closely with Finance, Compliance and the wider People team.

The Role
The People Operations Specialist will play a key role in ensuring the smooth and compliant delivery of day?to?day people operations. The role has a strong focus on data accuracy, governance and operational excellence within a financial services setting, and includes line management responsibility for a small people operations team.

Key Responsibilities
Payroll Operations

• Coordinate and quality?check monthly payroll processes in collaboration with Finance and third?party payroll providers
• Validate salary changes, bonuses, variable pay and deductions prior to payroll approval
• Act as a point of contact for payroll queries and issue resolution
• Support payroll audits, year?end processes and statutory reporting

Benefits Administration

• Manage the administration of employee benefits including pensions, private medical insurance, life assurance and other insured benefits
• Liaise with benefits providers and brokers to ensure accurate enrolment, changes and leaver processing
• Support annual benefits renewals and enrolment cycles
• Respond to employee queries and provide guidance on benefits policies

Employee Lifecycle Management

• Own end?to?end employee lifecycle processes, including onboarding, contract changes and offboarding
• Prepare employment contracts, variations, leaver documentation and references
• Maintain accurate employee records within the HR information system
• Provide operational HR support and guidance to managers and stakeholders

Regulatory & Compliance

• Support employment?related regulatory requirements within a financial services environment (including SMCR where applicable)
• Maintain regulatory documentation, certifications and attestations
• Partner with Risk, Compliance and Legal teams on audits and regulatory reviews
• Ensure HR processes remain aligned with internal policies and external regulatory expectations

People Management

• Manage, develop and coach a small team within the People Operations function
• Allocate and prioritise workloads to ensure service levels and deadlines are consistently met
• Support the ongoing development of the team through regular feedback, performance management and knowledge sharing
• Drive continuous improvement in people operations processes and controls

Bruin recognises the positive value of diversity, and aims to promote equality and challenge unfair discrimination. As a champion of equal opportunity employment we welcome applications from all suitably qualified persons – men and women, people of all ages, sexual orientations, nationalities, religions and beliefs. We particularly encourage applications from women, disabled, and Black, Asian and minority ethnic candidates as these groups are underrepresented throughout the financial services industry. Our clients work with us because they value a diverse workforce, and subscribe to our shared principle that all appointments are made on merit and that ability to perform the job will be the primary consideration.