DA Claims Team Leader

Ref: 42938

Delegated Authority Claims Team Lead

A market lead Lloyd's Broker are currently looking to hire for a DA Claims Team Leader to join their business.

Overview:
Lead the Delegated Authority Claims team, managing bordereaux processing, data validation, and performance across multiple binders and coverholders. Act as the key link between brokers, underwriters, TPAs, and coverholders to ensure efficient claims handling and full compliance with Lloyd’s standards.

Key Responsibilities:

• Oversee delegated claims operations and team performance.

• Manage bordereaux ingestion, validation, and reporting.

• Maintain strong relationships with coverholders and TPAs.

• Use DDM and MI tools (e.g. Power BI) to monitor data accuracy and trends.

• Drive process improvements and ensure regulatory compliance.

• Support, coach, and develop team members.

Skills & Experience:

• Strong background in Lloyd’s delegated authority claims.

• Knowledge of DDM, bordereaux processes, and MI reporting.

• Proven leadership and stakeholder management skills.

• Analytical, organised, and detail-focused.

Bruin recognises the positive value of diversity, and aims to promote equality and challenge unfair discrimination. As a champion of equal opportunity employment we welcome applications from all suitably qualified persons – men and women, people of all ages, sexual orientations, nationalities, religions and beliefs. We particularly encourage applications from women, disabled, and Black, Asian and minority ethnic candidates as these groups are underrepresented throughout the financial services industry. Our clients work with us because they value a diverse workforce, and subscribe to our shared principle that all appointments are made on merit and that ability to perform the job will be the primary consideration.