Ref: 44268

Account Handler – North American Direct & Facultative (D&F)

Location: London
Salary: Up to £55,000 

I’m partnering with a fast growing, London based (re)insurance broker that has recently secured significant new business within its North American Direct & Facultative (D&F) portfolio. To support this growth, we’re seeking an experienced Account Handler capable of managing complex, high value accounts from day one.

The Opportunity

This position suits someone who thrives in a busy, technical environment and brings 3–5 years of NA D&F Account Handling experience. You’ll manage substantial workloads, oversee documentation, liaise with key market participants, and ensure high quality service delivery across every stage of the placement.

Key Responsibilities

• Coordinate risk placement from start to finish, including submissions, MRCs, invoices, endorsements, and document control.
• Build strong working relationships with clients, underwriters, and market representatives; resolve queries effectively.
• Maintain detailed workflow records, electronic filing, debit notes, and policy wordings.
• Support brokers with business development opportunities and contribute to innovative risk transfer structures.
• Ensure full compliance with LMBS, FCA, and international requirements, including Atlas management where necessary.
• Provide oversight or guidance to junior team members when appropriate.
• Collaborate across internal divisions to enhance efficiency and client outcomes.

What We’re Looking For

• 3–5 years’ proven experience in NA Direct & Facultative Account Handling.
• Strong technical understanding of NA markets, wordings, and placement processes.
• A meticulous approach to organisation, workflow, and compliance.
• High quality communication skills with a client focused mindset.
• Ability to operate under pressure and meet tight deadlines.

If you’re an experienced NA D&F professional ready to join a team on an exciting upward trajectory, I’d welcome a confidential conversation.

Bruin recognises the positive value of diversity, and aims to promote equality and challenge unfair discrimination. As a champion of equal opportunity employment we welcome applications from all suitably qualified persons – men and women, people of all ages, sexual orientations, nationalities, religions and beliefs. We particularly encourage applications from women, disabled, and Black, Asian and minority ethnic candidates as these groups are underrepresented throughout the financial services industry. Our clients work with us because they value a diverse workforce, and subscribe to our shared principle that all appointments are made on merit and that ability to perform the job will be the primary consideration.