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|Salary||£85k to £100k|
|Location||City of London|
|Sector||Investment & Middle Office|
One of our global investment management clients is currently seeking a Head of CRM (Salesforce) to join their continuously growing firm in London.
A the Head of CRM the successful candidate will be responsible for developing the CRM strategy in support of the firms grown and business development efforts. They will design the digital solutions and improve interactions with clients, providing a positive user experience.
Other responsibilities of the Head of CRM will involve:
- Enhancing the CRM strategy adding value to existing processing
- Measuring and agreeing on KPIs and metrics
- Analysing business requirements across institutional and retail channels
- Managing the ongoing development of Salesforce for various international offices
The ideal candidate will have significant experience working within a similar position with a strong understanding of CRM Salesforce and its strategy and development. They will also have the ability to use email marketing tools, automation and analytics effectively and confidently.
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