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Head of CRM, Salesforce, London

Salary £85k to £100k
Type Permanent
Location City of London
Sector Investment & Middle Office
Job Reference T8/JXD/27828
Contact BRUIN Financial
Date posted 15-01-2018

One of our global investment management clients is currently seeking a Head of CRM (Salesforce) to join their continuously growing firm in London.

A the Head of CRM the successful candidate will be responsible for developing the CRM strategy in support of the firm’s grown and business development efforts. They will design the digital solutions and improve interactions with clients, providing a positive user experience.

Other responsibilities of the Head of CRM will involve:

- Enhancing the CRM strategy adding value to existing processing
- Measuring and agreeing on KPIs and metrics
- Analysing business requirements across institutional and retail channels
- Managing the ongoing development of Salesforce for various international offices

The ideal candidate will have significant experience working within a similar position with a strong understanding of CRM Salesforce and it’s strategy and development. They will also have the ability to use email marketing tools, automation and analytics effectively and confidently.

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