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Head of Client Services, Client Reporting, London

Salary £100k to £110k
Type Permanent
Location London
Sector Investment & Middle Office
Job Reference T8/KH/27177
Contact Kirsty Pineger
Date posted 11-10-2017

We now have a great opportunity for a candidate who has experience in Client Service and Reporting to head a team within one of our well known private banks.
You will be working as the head of Client Services and Reporting to give your extensive knowledge to cover client reporting, transactions, Settlements and custody processes and payments and asset transfers amongst other things.
You will be the head of a large team and a key voice within the senior management team.
This role offers a great opportunity to further your career and become a senior member of staff that’s input can help shape the business. You will also be working within a large private bank that can offer some attractive benefits and perks.
Key responsibilities include:
• Develop and manage a high performing team to deliver an exceptional client experience to internal and external clients and to support business growth
• deliver all operational processes to high levels of accuracy and quality
• Continuously improve processes and work with stakeholders within the front office to improve processes throughout the business
• enhance controls and risk management in all operational processes managed
• Develop strong working relationships with the management teams throughout the business.
• Lead the digital agenda for CS UK improving client communications and interaction
• Enhance the team’s capabilities and develop the team as required whilst providing leadership direction
• Create a productive work environment and inspire others to give their best.
• Provide development opportunities and reach daily targets with the long term business strategy in mind.
Key skills required:
• Pervious experience in a similar role
• Understand the needs of our clients in regard to client onboarding, reporting and transaction and custody services.
• Proven delivery outstanding client reporting
• Proven experience in enhancing processes
• Degree educated or equivalent preferably within a numerical field

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Contact Kirsty about this job

Director, Investment & Middle Office