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Client Support Representative

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Salary Competitive
Type Permanent
Location Manchester
Sectors UK & Regional
Operations
Job Reference UK2C/JXL/32520
Contact Josh Littlemore
Date posted 03-09-2019

We are working with a Global Outsourcing organisation who are looking for an experienced individual to join the team based in Manchester city centre.

Duties:
• Responding to exceptions raised by clients and liaising with multiple operational functions globally to resolve issues
• Responsible for the administration of client profiles
• Work collaboratively with clients, architecture experts, account managers and developers to reconcile trades, P&L and cash balance, and troubleshoot the breaks.
• Communicate and educate clients in relation to regulatory and industry changes
• Continuous improvement of the operations environment and client support model
• Drive the ongoing review of clients and our operational offering

Requirements:
• In-depth knowledge of the listed derivatives market
• Knowledge of industry rules and regulations, as well as common industry wide business practices (e.g. MIFID, Mandatory Exchange Clearing, EMIR & CASS rules)
• Excellent communicator
• Able to multi-task

For more information on this role, please submit your CV to josh.littlemore@bruinfinancial.com or call 0161 697 3660.

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AVP, Consultant