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Lead Applications Support Analyst

Salary £55k to £60k
Type Permanent
Location Manchester
Sectors UK & Regional
Change Management & Technology
Job Reference UK2D/CBR/31833
Contact Charlotte Bradshaw
Date posted 12-06-2019

I am currently recruiting for a Leads Application Support Analyst to join one of my clients based in Manchester city centre. You will be responsible for providing a critical link between the various internal technical and non-technical teams, Client Support teams, third party application support groups and users of the company’s hosted applications with the ultimate aim of quickly and accurately resolving customer and application issues. Our client is looking for someone who can quickly investigate the possible source and route the details through the relevant teams if the problem cannot be resolved within the applications support group.
Skills Required:
• Experience of Application Performance Management with tools such as Dynatrace, Nagios, App Dynamics etc
• Thorough of experience of MS Windows OS
• Good knowledge of MS Office suite and MS Visio toolset
• Basic knowledge of any programming language such as, C# or Java
• Basic knowledge of any scripting language
• Good experience of web technologies and internet based applications
• Experience of working with Production and Non-production environments
• Experience of application recovery during out-of-hours priority incidents with limited support
Preferable Skills:
• Highly Desirable – Knowledge of load-balanced environments such as from BigIP F5, Cisco, Citrix etc.
• Understanding of Unix/Linux and Wintel environments
• Basic understanding of Message Queuing
• Fair understanding of SQL Server or any other RDBMS

This is an excellent opportunity and our client is offering a competitive basic and outstanding benefits.

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Contact Charlotte about this job

AVP, Consultant