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Investment Operations Administrator

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Salary Competitive
Type Permanent
Location Liverpool
Sectors UK & Regional
Pensions & Employee Benefits
Operations
Job Reference UK2C/CXN/29025
Contact Christopher Neal
Date posted 11-06-2018

Investment Operations Administrator – Liverpool – Salary Very Competitive

We are working with a leading provider of financial education who are recruiting for Operations Administrators in Liverpool. Fantastic salary and excellent benefits.

This role is responsible for all aspects of investment administration. This includes processing new business, ISA transfers, servicing requests, fee calculations and withdrawals. Also responsible for ensuring a timely, pro-active and high quality service is provided to clients at all times.

Core responsibilities

• To ensure the full investment administration lifecycle is delivered in accordance with our terms & conditions, internal procedures and within the relevant regulatory framework
• Accurately process new business, monitoring progress through to completion, monitoring receipt of funds and initial fees
• Banking and allocation of client money, ensuring FCA regulatory requirements are met
• Liaising with ceding ISA scheme providers to obtain ISA transfer monies, ensuring all relevant information is obtained
• Accurately process investment/disinvestment instructions relating to new business, additional investments, reallocations and withdrawals
• Undertake all aspects of general investment and ISA administration
• Complete fee and other complex calculations
• Provide a timely, pro-active and high quality service to clients at all times
• Assist with investigation of complex cases
• Handling both written and telephone enquiries from clients, advisers and 3rd party service providers
• Identifying and reporting complaints and where appropriate collating relevant timeline for the complaint handler
• Liaise closely with other teams and with 3rd party service providers

Essential qualifications

CISI Investment Operations Certificate or equivalent

If you think you have the skills required and would like to apply, please submit your CV or contact Chris Neal at BRUIN Financial.

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Contact Christopher about this job

Associate, Consultant