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Process Owner

Daily Rate Competitive
Type Temporary / Interim
Location London
Sector Operations
Job Reference T91/DXN/31868
Contact Diana Nit
Date posted 22-07-2019

Our client a leading Asset Manger is looking to hire a Process Owner which will be based in London.
Key Responsibilities:
- Manage and maintain all processes for client experience team including deceased clients and junior ISA maturity
- Manage all client notifications and adjust on client feedback
- Manage the end to end process of complaints including the oversight of development policies and procedures for the complaints
- Good understanding of other client experience team roles and provide cover in absence
Key Competencies:
- Strong communicative and interpersonal skills
- Prior experience within complaints management
- Strong Excel and Microsoft skills

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Contact Diana about this job

AVP, Consultant