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Senior Operations Director

Salary £100k to £125k
Type Permanent
Location Birmingham
Sectors Operations
Job Reference UK2C/CXN/31477
Contact Christopher Neal
Date posted 03-05-2019

Senior Operations Director - £100,000 - £125,000 - Birmingham

Key Responsibilities:

The Director of the KYC refresh team will be responsible for providing leadership of regularly scheduled current client review functions that impact or are run from the United Kingdom. The role will work closely with global peers and within global programmes to ensure that handoffs and dependencies across functions/regions are transparent and understood, and that operational targets are met.
• Drive the strategic agenda for the UK PR team
• Responsibility and oversight of local and remote team managers and their respective teams
• Ensure efficient delivery of periodic review files in a timely manner at a high level of quality
• Collaborating with business leaders to ensure all priorities are met within acceptable timelines
• Definition and measurement of Key performance and risk indicators to measure service performance and ensure strategy and quality targets are met
• Recruit and develop a team through coaching and supporting career aspirations, and addressing underperformance when needed
• Build and maintain strong working relationships with CLM Directors, Team Leaders, Lines of Business, Operations, Audit, Compliance, and Technology to ensure consistent quality delivery

Leadership and Team Building & Development Skills

• Adhering to and promoting the company values and ethical framework, ensuring that the team operates to the same code of conduct
• Leading an environment where people management and development is a top priority
• Brings diverse teams together to collaborate on topics in order to achieve optimal ideas and recommendations
• Driving the achievement of high performance overseeing effective career management, providing equitable opportunities, driving succession planning and talent management processes to ensure continuous development of people capability and delivery of results

Please submit your CV or contact Chris Neal at BRUIN Financial.

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Contact Christopher about this job

Associate, Consultant