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IT Support Representative

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Salary £28k
Type Permanent
Location Manchester
Sectors Operations
Data
Job Reference UK2C/jxl/30787
Contact Josh Littlemore
Date posted 04-02-2019

We are working with a leading Global Financial Services outsourcing provider on a number of fantastic IT vacancies based in Manchester City Centre. Candidates will have a keen interest in Financial Services with a proven track record on delivering to tight deadlines. You will be acting as a IT Support Services representative for a number of well-known investment banks/boutiques across the globe.

Duties:
• Analyze inquiries from client implementations, migrations and ongoing usage to determine workaround solutions, identify training needs and product defects and communicate such solutions or workarounds to the user.
• Excellent interpersonal skills and ability to work well within a team environment.
• Superior troubleshooting and analysis / resolution skills.
• Ability to prioritise and manage multiple complex issues and adapt to different challenges and changing priorities.
• Excellent written and verbal communication skills in English, with a strong attention to detail.
• Ability to understand and convey client business requirements to senior level resources for escalation.

Requirements:
• Education in MIS, computer science, other technical degree, economics, business management, or finance.
• Knowledge and experience with client/server applications and languages (Relational databases, MS SQL,.NET, VMware, Clustering, CITRIX, Oracle, UNIX, Windows and DOS

Desirable:
• Knowledge of fund accounting, financial services and/or front, middle, back office operations.

If this is of interest please send your CV asap or get in touch with Josh Littlemore josh.littlemore@bruinfinancial.com

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Contact Josh about this job

AVP, Consultant