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We are working with a leading Global Financial Services outsourcing provider on a number of fantastic IT vacancies based in Manchester City Centre. Candidates will have a keen interest in Financial Services with a proven track record on delivering to tight deadlines. You will be acting as a IT Support Services representative for a number of well-known investment banks/boutiques across the globe.
Analyze inquiries from client implementations, migrations and ongoing usage to determine workaround solutions, identify training needs and product defects and communicate such solutions or workarounds to the user.
Excellent interpersonal skills and ability to work well within a team environment.
Superior troubleshooting and analysis / resolution skills.
Ability to prioritise and manage multiple complex issues and adapt to different challenges and changing priorities.
Excellent written and verbal communication skills in English, with a strong attention to detail.
Ability to understand and convey client business requirements to senior level resources for escalation.
Education in MIS, computer science, other technical degree, economics, business management, or finance.
Knowledge and experience with client/server applications and languages (Relational databases, MS SQL,.NET, VMware, Clustering, CITRIX, Oracle, UNIX, Windows and DOS
Knowledge of fund accounting, financial services and/or front, middle, back office operations.
If this is of interest please send your CV asap or get in touch with Josh Littlemore email@example.com
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