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Client Support Representative

Salary Competitive
Type Permanent
Location Manchester
Sector Operations
Job Reference UK2C/jxl/30612
Contact Josh Littlemore
Date posted 10-01-2019

We are working with a leading Global Financial Services outsourcing provider on a number of fantastic vacancies based in Manchester City Centre. Candidates will have good understanding of derivatives and fund accounting processes with a proven track record on delivering to short time scales. You will be acting as a Client Services representative for a number of well-known investment banks/boutiques.

• Responding to exceptions raised by clients and liaising with multiple operational functions globally to resolve issues
• Responsible for the administration of client profiles
• Work collaboratively with clients, architecture experts, account managers and developers to reconcile trades, P&L and cash balance, and troubleshoot the breaks.
• Communicate and educate clients in relation to regulatory and industry changes
• Continuous improvement of the operations environment and client support model
• Drive the ongoing review of clients and our operational offering

• In-depth knowledge of the listed derivatives market
• Knowledge of industry rules and regulations, as well as common industry wide business practices (e.g. MIFID, Mandatory Exchange Clearing, EMIR & CASS rules)
• Excellent communicator
• Able to multi-task

For more information on this role, please submit your CV to or call 0161 697 3660.

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Contact Josh about this job

AVP, Consultant