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Bruin Financial are pleased to be working with a highly recommended Financial Services provider in seeking a Senior Manager for their Operations Department in Liverpool. This individual needs to be a strong leader with great motivation skills and desire to continuously improve/streamline processes.
Management of an operational department.
Set and monitor performance targets and objectives for all team members in line with department and firm goals, ensuring all team members receive regular feedback.
Organise the recruitment and training of all staff within the team and ensure adequate cross training is in place to minimise key person risk.
Career management ensure that the department has a roadmap for career development clearly outlining the knowledge and skills required to progress.
Maintain procedures for all functions and ensure they are reviewed and updated on a regular basis, highlighting any deviation from SLA or bespoke processes.
Ensure operational risks are minimised.
Ensure team adhere to all regulatory policies as defined by the Compliance department.
Maintain high level of controls and ensure all daily deadlines are met.
Liaison with clients and other external providers where necessary.
Must be hands on and able to undertake and understand daily tasks.
For more information please contact Josh Littlemore on 0161 697 3660 or firstname.lastname@example.org
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