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IT Help Desk Analyst

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Daily Rate £200 to £240
Type Temporary / Interim
Location London
Sector Change Management & Technology
Job Reference T9C/RDS/32780
Contact Ryan De Stadler
Date posted 16-10-2019

IT Help Desk Analyst - Asset Management - BAU and Projects - London £200 to £240 per day

A leading international Asset Management firm is looking to appoint a long term day rate contractor into an IT Help Desk Analyst role in the Technology Services team. This role requires a proactive and hands on individual who is comfortable working on multiple issues in a fast paced, time sensitive environment.
IT Help Desk Analyst - London £200 to £240 per day

The Company
A well established investment management firm with over $600bn in assets under management, this firm covers a variety of clients including corporate, insurance, pension funds, sovereign wealth funds and numerous other financial institutions. A big name in the asset management world, the collaborative and growth-oriented culture makes this an opportunity you don’t want to miss!

The Role
As the IT Help Desk Analyst you will provide quality help desk services across multiple departments for the business. This will include call response, managing customer expectations, ticket escalation, full end to end support to resolution and root cause analysis. You will also have the opportunity to work on small scale enhancements and continuous improvement projects as needed.

Minimum Requirements
Experience working in an IT Support Function within a Financial Services company
Advanced knowledge of Windows 7 as a minimum (10 is preferable)
Active directory
Exchange Admin
Mimecast, Powershell, Cisco Call Manager and Altiris is an advantage

Please email your updated cv to ryan.destadler@bruinfinancial.com

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Contact Ryan about this job

AVP, Consultant