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Capacity and Availability Manager

Salary £80k to £100k
Type Permanent
Location Manchester
Sectors UK & Regional
Change Management & Technology
Job Reference UK2D/CBR/31751
Contact Charlotte Bradshaw
Date posted 05-06-2019

An exciting opportunity has arisen with one of our clients based in Manchester city centre. The role will be working for one of our clients who are a global bank and they are currently looking for a Capacity and Availability Manager.
This is a new position within the organisation and they are looking for a candidate who has extensive capacity experience as you will need to be able to create new capacity frameworks and have a focused on the capacity management of the company’s systems.

Responsibilities Include:
• Manage, control and predict the performance and capacity of operational services
• Maintain data on system performance and capacity
• Maintain an up-to-date Capacity Plan with costings to cover multiple, business demand scenarios
• Reporting to Senior Management on service and resource capacity and performance, technical risk identification and mitigation planning
• Taking both proactive and reactive action to ensure that the performances and capacities of services meet their agreed targets
• Own and deliver capacity improvement plan

Our client requires someone who:
• Has experience of implementing Industry-standard Best Practice in Capacity Management
• Has the communication and collaboration skills to drive improvement/change across the department
• Has strong analysis and troubleshooting skills
• Has a broad understanding of information technology systems – its functions and processes
• Has the drive and ambition to learn our technology landscape
• Is a well-organised, detail-oriented self-starter, with confidence and experience to seek out expertise across the company

Candidate Requirements
• ITIL / Industry Knowledge of Capacity management Best Practice and Standards
• The ideal candidate would have a minimum of 3 years’ experience in a senior Capacity Management role
• Excellent verbal and written communication skills
• Graduate level education in Information Systems Management, Computer Science or related discipline (or equivalent relevant experience)

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Contact Charlotte about this job

AVP, Consultant