Pensions Technical and Quality Assurance Analyst

  • Permanent
  • Croydon,

Bruin Financial

Ref: 36995
Due to recent growth a leading Pension Consultancy are looking for a Technical and Quality Assurance Analyst to join their team to provide expert advice and lead on improvement activities.

You will be responsible for handling and analysing complaints and errors identified within the Operational teams and the main duties of the role will include:

  • Complaint and error handling.
  • Assisting and completing audits.
  • Completion of internal quality assurance audits, reviewing representative samples against internal and external standards.
  • Identifying measures and performance indicators and implementing process improvements.
  • Keeping up to date with technical standards and ensuring these are communicated and implemented across the teams in a timely manner.

The ideal candidate will already be working within the Third-Party Administration sector and should possess strong communication and advanced numerical skills as well as having several years’ experience of delivering administration services to Defined Benefit pension schemes.

This is an exciting opportunity to join an established company at its growth stage and really develop within the role. Hybrid working is on offer with a home/office split.

If you think you have the skills required and would like to apply, please submit your CV or contact Jessica White at Bruin Financial.



Bruin recognises the positive value of diversity, and aims to promote equality and challenge unfair discrimination. As a champion of equal opportunity employment we welcome applications from all suitably qualified persons – men and women, people of all ages, sexual orientations, nationalities, religions and beliefs. We particularly encourage applications from women, disabled, and Black, Asian and minority ethnic candidates as these groups are underrepresented throughout the financial services industry. Our clients work with us because they value a diverse workforce, and subscribe to our shared principle that all appointments are made on merit and that ability to perform the job will be the primary consideration.

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