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Vice President, Consultant
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|Location||City of London|
|Sectors||Sales & Marketing
Wealth & Asset Management
|Contact||Ana Maria Tuliak|
Global investment management firm is seeking for a Creative Services Publisher professional to join their team. Their investment solutions, tailored to the unique return and risk objectives of institutional clients in more than 65 countries, draw on a robust body of proprietary research and a collaborative culture that encourages independent thought and healthy debate.
Managing issues related to internal publishing software
Administration of workflow tools: customising queues, setting up users and groups etc
Track requests to establish trends and assist with prioritization of technical enhancements
Gather regional requirements for fulfilling client and marketing publishing needs.
Build a thorough understanding of presentation structure on the new technology platform and support ongoing maintenance
Valuation of data related issues and questions for automated materials.
Maintenance of reporting configurations in the CRM tool
Work with multilingual dictionaries and documents.
Maintain a high degree of customer service for all support queries.
Assist with training and best practices for the global support model.
Adhere to internal format standards to ensure accuracy and quality control.
Support with special projects as required.
Relevant industry experience is a required
Experience using content management systems (e.g. Seismic), Adobe Acrobat Professional, CRM tool (e.g. Salesforce), Mac OS X, Microsoft Word, PowerPoint, Excel and queue management software would be an advantage
Excellent communication skills, both oral and written
Skill to work self-sufficiently, in a fast-paced and team-oriented environment
Language skills would be an advantage (especially German
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