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eCommerce Client Services Specialist

Salary Competitive
Type Permanent
Location Birmingham
Sectors Operations
UK & Regional
Job Reference UK01/NXC/26855
Contact Nicola Cooper
Date posted 29-08-2017

Our leading banking client is looking for an eCommerce Client Services Specialist to join their team based in Birmingham. The successful individual will be at a Senior Analyst or Associate level.

This position will be focusing on FX across the electronic trading platforms, with this position focusing specifically on communicating with external clients, sales team and traders to resolve any day-to-day issues that may occur.

Key responsibilities will include:

• Supporting a range of clients and providing trade issue assistance
• Managing trade flows and setting up amendments
• Communicating with clients on a daily basis and acting as the main point of contact for client escalation

Experience required:

• Strong client services background
• Any FX experience is highly beneficial
• Ability to multi-task with excellent time management skills
• Investigation / problem resolution skills

This is a fantastic organisation to start a career within a top organisation. For more information on this position please contact

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Contact Nicola about this job

Associate, Consultant