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|Location||City of London|
A global firm is looking for a Entitlements Senior Analyst to join their London team. You will provide clients with the best quality corporate event management and processing service. The successful candidate will be an SME and the point of contact for the client.
Be aware of all SLAs ensuring compliance at all times.
Strong working knowledge of the various types of events.
Ensure that information sent to the client is accurate.
Build and maintain internal & external, local & global relationships.
Ensure that sub-custodians keep within their Service Level Standards
Maintaining satisfactory internal and external Audit/Regulatory/Risk ratings
Ensure all internal and external queries are responded to in a timely and effective manner within SLA time frames.
Completing RFP documentation
Maintain and grow standardised global metric based reporting, including KQI's, KRI's and KEI's.
Skills and experience:
Proven experience of Corporate Entitlement event management and processing.
Global custody experience
Ability to use initiative.
Strong attention to detail.
Experience of improving processes
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