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A Tier One Investment Bank is looking for a Global Head of KYC Case Management. Acting as a conduit between the Front Office and the KYC Teams, you will be working with the global client on-boarding teams to implement the new operating model driving consistency and operational excellence. This role will be leading a team of circa 70 Globally.
Delivering thought leadership and the day-to-day management of the global function demonstrating accountability for achieving a truly global case management function whilst driving efficiency and process improvements
Ensuring client on-boarding (new and extensions) and event driven review pipelines across CIB are appropriately prioritised with the business ensuring that the client due diligence activities are completed in line with client and business expectations.
Acting as an escalation contact for day to day issues from the global teams and business
Ensuring teams operate in line with the firms governance and oversight for risk and controls
Reviewing industry best practice and tools to ensure improvements for clients on boarding experience
The successful candidate will have:
Previous experience in leading and managing Client On-boarding functions
Solid understanding of client due diligence processes and client lifecycle management including KYC, tax and regulatory obligations
Deep understanding of KYC, Foreign Accounting Tax Compliance Act (FATCA) and other regulatory requirements
Proven track record in leading a team through a change curve operating in virtual global teams and a matrix organisation
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